Reference

How an999 Handles Your Personal Information

This policy covers what data we collect when you use an999, how we store it, and what rights you have over it.

Account DataPayment PrivacyCookie ControlsData RequestsContact Support

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply security measures at every point where your data moves — from account login to payment processing. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Login sessions are protected with OTP verification sent to your registered mobile number. We flag unusual access attempts and can lock your account on request if you suspect unauthorised activity.

Cookie Controls

We use session cookies to keep you logged in across your browser and device. Analytics cookies are used in aggregate only. You can clear cookies from your browser settings at any time without losing your account.

Data Retention

We keep your account data for as long as your account is open and for the period required by applicable law. When you close your account, we begin the deletion process in line with our retention schedule.

Requesting Changes

You can ask us to correct, export or delete your personal data. Submit your request via live chat or email with your account details. We aim to acknowledge requests promptly and complete them within the timeframe local law requires.

What We Collect and Why

an999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, contact details, and the information needed to verify your identity. If you add a payment method — JazzCash, Easypaisa, Raast, a bank transfer or debit card — we record the transaction reference and wallet identifier, not your

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full wallet credentials. We also collect device and session data: your browser type, IP address, and the pages you visit. This helps us keep your account secure and show you content relevant to your region. We do not sell your personal data to third parties. Data
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is retained for as long as your account is active and for the period required under applicable law in your eligible region. Where local law governs data handling, those rules apply. You can request a copy of the data we hold on you at any time
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through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

Contact Us About Your Privacy

Have a question about your data, want to update your details, or need to submit a deletion request? Our support team handles privacy queries directly. Reach out through any of the channels below and we'll respond as quickly as we can.

Common Questions About Your Data

These are the questions we hear most often about how an999 handles personal information. If yours is not here, contact support directly.

We collect your name, mobile number, and the details needed to verify your identity. Payment method identifiers — such as your JazzCash or Easypaisa wallet reference — are recorded when you make a transaction.

We do not sell your data. We share it only with service providers who help us operate the platform — such as payment processors — and only to the extent needed to complete your transaction or verify your account.

Contact our support team via live chat or email with your registered mobile number. We will locate your account and provide your data export within the timeframe required under applicable law in your region.

Yes. Submit a deletion request through support. We will close your account and remove your personal data, except where retention is required by law. Any pending transactions must be settled before deletion begins.

We record transaction references and wallet identifiers, not your full wallet credentials or PIN. Connections between your device and our platform use SSL encryption. Your JazzCash, Easypaisa or Raast PIN is never stored on our side.

This policy applies to all accounts where access is permitted under local law. Availability depends on your eligible region and local regulations. Where Pakistani law sets specific data-handling requirements, those rules take precedence.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoPakistan Raast Help 511 InfoTerms & Conditions

How an999 Handles Your Personal Information

How We Protect and Manage Your Data

Account Security

Cookie Controls

Data Retention

Requesting Changes

Contact Us About Your Privacy

Common Questions About Your Data

01 What personal data does an999 collect when I register?

02 Does an999 share my data with other companies?

03 How do I request a copy of the data an999 holds on me?

04 Can I ask an999 to delete my account and personal data?

05 How does an999 protect my payment information?

06 Does this privacy policy apply to me if I am in Pakistan?

Privacy Policy

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